Frequently Asked Questions
SIMON is the head of an industrial group that emerged from a family-owned workshop in Olot (Spain) 100 years ago. Its portfolio of more than 5500 products covers small electrical and protection materials, electronics, remote control and point-to-point remote consumption measurement, security (access control, CCTV, intruder controls, technical alarms), voice, data and multimedia connection systems for workstations, trunking, and interior lighting for professional environments, using LED technology.
Currently we have two EWD ranges in India
1- Simon Vivid 38
2- Simon Hausmann
In these two ranges we have complete basket which contain switches, sockets, fan regulators, dimmers, mini mcb, special modules, hospitality ranges etc.
Yes we do have production plant with all inhouse facilities (moulding, assembling, packaging, quality testing etc) located in Haridwar, India.
We have 6 colors available in Simon Vivid 38 i.e, White, Graphite, Silver, Spanish Gold, Garnet Red & Amethyst Violet in cover plates and 3 colors of inner modules(switches, socket, regulator etc) i.e, White, Graphite, Silver with 11 different color flags(highlighters). In Simon Hausmann we have Elegant White color available.
Yes we provide 10 years warranty on all switches & sockets from date of purchase except LED indicator and electronic regulator. Indicator and fan regulator carry a warranty of 2 years from date of purchase.
We are palnning to expand in future but as of now we are available in North India more precisely in Punjab, Delhi- NCR, Rajasthan, EUP, WUP, Haryana & Gujarat.
Yes we have a complete team of 8 people who are providing after sale services to our clients.
You can submit your application through our website (website- Quick links- Enquiry page) and our representation will get in touch with you.